Shipping Policy

Shipping Policy

Thank you for visiting Graceful Nest and Threads! We aim to provide a smooth and easy shopping experience. Below is an overview of our shipping policy:

1. Order Processing

  • Processing Time: Once your order is placed, we process it within 1-3 business days. Please note that processing time may vary based on the type of product purchased.
  • Business Days: We process and ship orders Monday through Friday, excluding holidays. Orders placed over the weekend or on holidays will be processed the next business day.

2. Shipping Methods and Delivery Times

  • Standard Shipping: We offer standard shipping for most products, which typically takes 5-7 business days for delivery, depending on your location.
  • Expedited Shipping: Expedited shipping options are available for most products. Delivery times for expedited shipping typically range from 2-3 business days.
  • International Shipping: We also offer international shipping, though delivery times and costs will vary depending on the destination. International shipping may take up to 2-4 weeks depending on the country.

Please note that delivery times are estimates and may vary based on the shipping carrier and other external factors, such as weather conditions or customs delays.

3. Shipping Charges

  • Affiliate Products: Shipping costs for affiliate products (e.g., products purchased via Amazon, Poshmark) will be determined by the retailer, not us. Please refer to the shipping details during checkout on the affiliate site.
  • Printful Products: For Printful products (e.g., custom t-shirts, mugs, etc.), shipping charges will be calculated during checkout based on your location. Printful ships to most countries worldwide.
  • Poshmark Products: For Poshmark purchases, shipping costs will be calculated by Poshmark and added to your order at checkout.
  • Consignment Products: Shipping charges for consignment items are determined by us and will be calculated during checkout.

4. Tracking Your Order

Once your order has been processed and shipped, you will receive a tracking number via email. You can track your order on the shipping carrier’s website (e.g., USPS, FedEx, UPS) for up-to-date information about its delivery status.

5. Order Modifications & Cancellations

Once an order has been placed and processed, we are unable to make modifications or cancellations. Please review your order carefully before completing the purchase. If you need to change or cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request before it ships.

6. Missing or Lost Packages

If your order is marked as delivered but you have not received it, please contact the shipping carrier directly for further assistance. If your package is lost, please reach out to us, and we will help resolve the issue. However, we are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.

7. Incorrect Address

Please ensure that the shipping address you provide at checkout is correct. We are not responsible for delays or non-delivery due to an incorrect or incomplete address. If you realize there is an issue with your address, please contact us as soon as possible, and we will make efforts to correct it before the package is shipped.

8. Shipping to Multiple Addresses

Currently, we can only ship to one address per order. If you would like to send products to multiple addresses, please place separate orders for each destination.

9. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses at this time.

10. Customs & Duties (for International Orders)

For international shipments, customers may be subject to customs duties and taxes based on the destination country. These fees are the responsibility of the customer. We recommend checking with your local customs office for more details on these additional charges.

11. Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at [your contact email] with photos of the damaged item(s). We will either send a replacement or offer a refund based on your preference.